Technical Support Question and Answer

Serial component fix version :  download
user guide
How to upload the new version component?

Step1. Please log in Tranzview machine.
Step2. Please click system manager and login.
Step3. Please click File Manager.
Step4. Use upload new file function to upload the new version file.
Step5. Please press "Ctrl+Alt+BackSpace" into consle mode on Tranzview machine.
Step6. Please follow as follows:
        Login:root
        Passwd:111111
        #cd webapps
        #mv patch.tgz ../
        #tar zxvf patch.tgz
        #reboot

To get ASCII code of serial printer.
control character :  download
user guide
How to use it to get ASCII code of printer control character?

1. Please copy the file to Tranzview machine.
2. Please extract it as follows:
    # tar zxvf readuart.tgz
3. Change path to readuart.
    # cd readuart
4. Execute readuart to get ASCII code.
    # ./readuart [device name]        
    For example, to get data from COM1:
    # ./readuart /dev/ttyS0
5. Then please send data from serial printer. If the code is printer control character, it will show it as follows:
    [ ASCII code ]
    Otherwise, it will direct to show the word. Don't convert it into ASCII code.